Help Center

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Login & Account Settings

  • Create a Profile on PayDCoNC plus-icon minus-icon

    When you create a profile with PayDCoNC, you’ll enjoy a faster and easier experience every time you visit. Your information will automatically fill in the necessary fields, helping you move through the payment process more quickly. Plus, all of yo...
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  • Why should I sign in instead of continuing as a guest on PayDCoNC? plus-icon minus-icon

    By signing up and creating a profile, PayDCoNC can pre-populate form fields, expedite the payment process on your next visit and store all paid receipts from any Powered by PayIt app.
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  • Which sign-on method is most secure for PayDCoNC? plus-icon minus-icon

    All sign-on methods are equally secure. A variety of options are provided for your convenience.Note: Availability of social options can vary. No matter how you choose to sign on to the website, your personal information is protected on the platfor...
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  • Change My Email Address on PayDCoNC plus-icon minus-icon

    Follow the steps below to change your email address on PayDCoNC: 1. Log in to your PayDCoNC profile 2. Select the profile icon in the upper right corner and click Settings 3. Click the edit icon next to your existing email 4. Enter and confirm you...
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  • Change My Password on PayDCoNC plus-icon minus-icon

    Follow the steps below to change your password on PayDCoNC: 1. Log in to your PayDCoNC profile 2. Select the profile icon in the upper right corner and click Settings 3. Click the edit icon to the right of the "Password" field 4.  Enter your curre...
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